What are Value Added Principles?

In short, ModalChoice looks at your operations to see where you might be able to cut or contain costs without a loss of services. Then ModalChoice makes recommendations for the implementation of the cost savings. The transit client and ModalChoice share the first year savings (or possibly two years depending on the implemenation schedule). This is how ModalChoice is paid.

Health Care Transportation

Health care transportation has become a primary focus of outcome-based service provision. Readmission to hospital faciities can be significantly impacted by the ability of the patient to get home from the facilities and to get to the facilities and other services so as to not need to become a reprat customer for the same or similar condition. Planning for how the community will address the needs of its residents needs to be part of the paradigm for health care delivery.

The needs of patients are significantly different than of those peole who are commuting to jobs, school, etc. The similar needs of passengers who are part of Behavioral Health services pose some unique demands on transportation providers, drivers and the support staff who make up the team that will create positive outcomes for the patients. Robert@ModalChoice.com or call 202-271-8499. .

Non-Emergency Medical Transportation

Non-Emergency Medical Transportation (NEMT) services are undergoing major transformations due to the revolution in Medicaid funding and coverages. Most states have one or more brokers who handle all of the rider eligibility regulations and seek to contrqact with actual transportation providers to get the trip done. They are necessarily focused on cost containment and the administrative part of the program. The providers need to be as efficient as possible in order to survive in this competitive environment.

Knowing how much it costs you to do the services will go a long way toward deciding whether or not your operations can compete along with all other providers in your service area. Make sure you are getting the right price for the servcie you do and how much you pay the vendors you buy from. Robert@ModalChoice.com or call 202-271-8499. .

Training

Do you have a training program which you want to depoy nationally? Robert Carlson is available to conduct your curricula to your client-base on a per day fee plus expenses. Call or write to discuss your needs.

Does your company have a need for industry standard training for driverd, dispatchers or maintenance or supervisory staff? We can make referral to numerous accredited training programs to be conducted in your area. Call or write.

Robert@ModalChoice.com or call 202-271-8499. .

Bus and van operators are out in the field all day without direct supervision by management. While most vehicles operators do comply with company policies, there are the instances where one or more employees cut corners or specifically do not follow the policies of service quality and customer relations. ModalChoice, in conjunction with partnering organizations will design an evaluation process and anonymously document the performance of those employees.

Trip Data Mapping